Posts tagged “Metro”

Chinatown buses offer direct overnight travel from Cincinnati to New York City

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Imagine falling asleep in Cincinnati and waking up in Manhattan the next morning. It’s not a dream but another travel opportunity for the Cincinnati region. With the increasing cost of air travel and the declining flight activity at shrinking airport markets like CVG, many people are turning to low cost alternatives provided by inter-city buses.

Unlike the traditional Greyhound model, curbside intercity bus-service has become popular through services such as Megabus and Bolt Bus. These bus companies based their business plan on the Chinatown bus model developed by the Fung Wah buses in the late 1990’s. Megabus currently offers direct connections to Chicago and other Midwestern cities, including Columbus and Pittsburgh, but does not offer continuing service to New York City. Meanwhile, Bolt Bus has no Cincinnati stops.


Megabus picks up passengers along Fourth Street in downtown Cincinnati. Photograph by Thadd Fiala for UrbanCincy.

According to a recent article from the Atlantic Cities, Chinatown bus service does run direct from New York City to Cincinnati. UrbanCincy investigated the claim and found that there are actually two Chinatown bus services that have established direct bus service from New York City to Cincinnati as well as Dayton and Columbus.

Services operated by Coach88 and Sky Horse Bus operate six days a week, and arrive in the morning after a 12-hour overnight trip. According to their websites, buses come equipped with comfortable recliner seating and restrooms. Select Coach88 busses offers free wi-fi access.

However, Chinatown buses are not for the faint of heart. In a recently released report published in Urban Geography, authors Nicholas J. Klein and Andrew Zitcer conduct several focus groups to gauge rider experience on Chinatown buses. They found that the “participants rendered Chinatown and the Chinatown bus as an “authentic” urban experience.” And because their routes are designed to connect different Chinatowns, riders will have a unique opportunity to experience Asian culture.


Chinatown inter-city bus route map. Graphic from ‘Everything but the Chickens: Cultural Authenticity Onboard the Chinatown Bus’ report by Urban Geography.

Both dropoff locations are in commercial lots which make long-term parking a challenge. Both services currently drop off thirteen miles from downtown in Springdale. Coach88’s drop off point is on Princeton Pike Rd. near the Tri-County Mall and Sky Horse is along Rt. 4 near I-275. These locations are near city bus service provided by SORTA, however, both the #20 and #78 routes are located a half-mile to almost a mile near the drop off locations.

Still curbside bus service continues to appeal to many people, including local resident Rob Naylor.

“Curbside pickup also allows for quicker and more convenient boarding process, which actually makes travel time comparative to air travel in many cases,” Naylor told UrbanCincy. “I also found the curbside pickup to even feel safer, because you’re being picked up on a street often in the middle of downtown, so you’re around activity.”

These bus companies are filling the growing market of low-cost intercity travel alternatives brought on by rising airfare prices. It also serves as a missed opportunity for several state governments, including Ohio which could have capitalized on with expanded inter-city rail connections.

Additionally, implementation of a plan to consolidate these bus services under a single destination like the Riverfront Transit Center, first proposed last July by UrbanCincy, would greatly enhance the accessible population base for these services thus integrating the service into Cincinnati’s broader regional transportation system.

SORTA holding public forum to discuss service changes Friday

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SORTA, the Southwest Ohio Regional Transit Authority (also known as Metro), has proposed three service changes as part of a “rebalancing” effort that will see existing resources shifted to different routes that promise higher ridership. This week the organization is holding a public forum for citizens to comment on the changes.

A new express service from Western Hills to Uptown will be funded by cutting non-rush hour service on the #1 Museum Center – Mt. Adams – Zoo. Although the Zoo can also be reached by the #78, the #1 bus provides Metro’s only access to Union Terminal and Mt. Adams. [see route]

SORTA has also proposed the elimination of the #62 Job Connection and #62X, which link Government Square with industrial parks in Butler County. These routes will be replaced by an extension of the #23X Tri-County Express north to Fairfield. [see route]

The route reorganization was recommended by the Butler County Regional Transit Authority, which funds the lightly patronized routes. BCRTA funding will be shifted to the proposed extension of the #23X Tri-County Express, which currently operates entirely within Hamilton County.

This situation highlights why Cincinnati Metro is unable to expand suburban express service: those routes which serve exurban Butler, Warren and Clermont Counties must be funded by their respective transit agencies.

Cincinnati Metro is itself funded primarily by a .3% income tax paid by those who work within Cincinnati city limits. This tax was approved by Cincinnati voters in 1973, and was intended to temporarily fund the bus system until funding for a countywide system was secured. Hamilton County property or sales taxes that would have funded a countywide bus system and rail transit networks failed at the polls in 1971, 1979, 1980, and 2002.

These three proposals have not been finalized, and Metro has invited the public to discuss service changes with officials between 11am and 4pm on Friday, June 10 at Metro’s offices on the 12th floor of the Gwynne Building, 602 Main St. All comments received by 4 p.m. on June 10, 2011 will become part of the official public meeting record and will be considered by SORTA. Comments may be submitted in the following ways:

* Online comment form
* E-mail to routecomments@go-metro.com
* Comment forms on buses, at the Government Square information booth, and at the sales office in the Mercantile Building arcade
* Mail to SORTA, Public Meeting Comments, 602 Main Street, Suite 1100, Cincinnati, OH 45202. You can print and send this comment form (PDF).
* Fax to 513-632-9202

The proposed changes will be reflected in Metro’s Google Transit program which is now an up and running feature, connecting riders with an easy way to access trip information.

Union Terminal bus picture by Jake Mecklenborg for UrbanCincy.

Cincinnati’s new transport payment system should be world leader

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As Cincinnati’s transport officials prep for the introduction of a modern streetcar line in 2012, and potential bus rapid transit in the coming years, further improvements need to be made to the network. One of the most striking improvements needed is a new payment system for those using Cincinnati’s various bus systems, the streetcar, taxis and bike and car share programs if they ever materialize.

In Korea the T-Money Card rules. Based off of a simple yet wildly successful tap-and-go pay system, the card can be used all over the place. In Seoul, one can use the T-Money Card to pay for taxis, trains, buses, museums, vending machines, stores, fines, taxes and more. And in addition to the transit stations, the card can be purchased at convenience stores all over the metropolis.

The functionality is brilliant, and policy makers there have decided to use the data collected, from the system, to determine funding allocation for transit routes. This means that the most heavily used routes and stations get the most investment. Furthermore, the efficient tap-and-go system allows for quick payments and faster boarding on crowded buses and trains.

London has recently decided to go a step further. Their new Oyster Card not only offer the same benefits of the T-Money Card (minus taxi use), but the system also allows for people with contactless bank cards to use those as their tap-and-go payment. Both the T-Money and Oyster cards offer customization as well. The Oyster Card has custom holders and card designs, while the T-Money Card has custom card designs and sizings.

There are flaws with both systems from which Cincinnati can learn as it upgrades its payment system over the coming years. The first lesson is to have broad appeal. Cincinnati should engage various stakeholders to help develop a system pay card that can be used on all of the regional bus systems, streetcars, pedicabs and water taxis. While doing this the city should keep in mind future integration with any bike or car sharing programs.

Flexibility should also be a part of the new payment system being discussed in Cincinnati. The beauty of electronic pay is that the payment plans are limitless. A rider should be able to choose from buying a certain number of trips, specified time frame (i.e. 30 days) or even just a certain dollar amount. Offering riders choices will help fuel ridership and attract riders of choice.

While Cincinnati has been late to the game when it comes to upgrade its decades-old payment system, it allows transport officials to learn from others around the country and world. Innovative technologies and approaches should be used to make sure Cincinnati is on the cutting edge. London and Seoul have great payment system solutions, and Cincinnati should combine them for an even better one.

New express bus routes fall victim to Kasich’s $70M transit cut

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Ohio Governor John Kasich (R) was quick to give away a $400 million federal investment in Ohio for high speed rail to California and Florida. And now it seems as if his opposition to transport extends beyond high speed rail and includes all forms of transit.

Last week Kasich announced he would reduce transit funding by $70 million. The original three-year, $150 million pledge made by former Governor Ted Strickland (D), in part, included $1.3 million to establish express bus service that would connect Westwood (Glenway Crossing) and Butler County (Liberty Township/West Chester) with Uptown and the University of Cincinnati.

“It’s too early to know the long-term impact on our funding,” said Metro’s Chief Public Affairs Officer, Sallie L. Hilvers. “The immediate loss is the Innovative Services grant for express service to Uptown which was in the planning stage.”

The idea was to invest $10 million into transit systems around the state in a way that would connect people with important job centers and education hubs like Uptown.

In Columbus, $3.2 million would have gone to connect Ohio State University, Columbus State, Franklin University and the Capital Law School with regional hospitals. Nearby, Dayton had received $534,000 to pursue similar transit goals.

This move, combined with the return of $400 million for high speed rail and consideration of pulling $50 million in state funding for the Cincinnati Streetcar, appears to point to a dramatic policy shift from Strickland to Kasich, and one that does not favor the state’s transport network.

When asked about this striking policy shift and what it might mean for Metro, Hilvers said, “We really can’t comment until we have more facts. There just isn’t enough information yet to really know what the future impacts will be.”

Transit guide explains Cincinnati bus riding basics

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A good map makes it easy to see what’s important. Highways don’t look the same as local roads on a good street map; similarly, major transit corridors shouldn’t look the same on a map as a bus that only runs twice a day.  Cincinnati activist Nathan Wessel created a map that highlights the most valuable and convenient Metro bus corridors – the transit equivalent of major arterial streets – and separates them from inconvenient and specialized routes.

“These frequent routes are the backbone of Cincinnati’s transit infrastructure, and understanding them is vital to riding the bus without stress,” Wessel explained. “A good transit map not only needs to represent spatial relationships, but show where and WHEN transit exists.”

Click to enlarge (PDF)

One of the biggest challenges of using transit in Cincinnati is understanding it. The new rider is presented with a complicated fare structure as well as a mess of schedules and maps so overwhelming and disjointed that many would-be riders give up. Metro is making strides towards streamlining the system, but in the interim, Wessel’s map makes understanding how the buses work a lot easier.

This map reduces the jumble to a legible system with an easily visible structure of primary, secondary, and tertiary routes that change clearly in both space and time. “The map is laid out so that people who are new to riding the bus can quickly and easily see which route they need to take, and how to do it,” Wessel said.

Long term, the goal is to have the map printed, distributed, and available potential transit riders. For example, the easy to understand transit map could be included in a welcome binder presented to incoming freshmen at UC, or handed to new out-of-town P&G employees looking for a place to live on a bus line. When printed, the map folds into an approximately 3-inch by 3-inch square with downtown routing information and some other important specifics on the back side.

Wessels is still looking to raise funds to make his idea a reality, as well as official acknowledgment from the the Southwest Ohio Regional Transit Authority, which operates Metro, and the Transit Authority of Northern Kentucky.

Metro officials balance 2011 budget, spare riders fare increases and service cuts

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Metro officials have announced that fares will not rise, and service will not be reduced in 2011.  The news comes as the transit agency faces declining ridership, and many feared that more fare increases or service cuts would be on the way.

In August, Metro restored service to a portion of Lower Price Hill that had previously fallen victim to an earlier round of service cuts.  Now, the transit agency says that they have been able to balance their upcoming $86.5 million budget thanks to newly announced funding from the Ohio Department of Transportation (ODOT) that is programmed to help with capital costs.

“Currently, Metro’s 2011 budget is balanced by using capital funding to help pay for operating expenses,” said Thomas Hock, Interim CEO & General Manager of Metro.  “The new funding from ODOT will allow us to shift those capital dollars back to their intended use for critical capital projects, with no negative impact on service.”

The $4M funding allocation from ODOT came through the department’s 21st Century Transit Partnerships for Ohio’s Next Generation which distributed $50 million in 2011 to transit systems across the state.

Metro officials warn that even though the 2011 budget appears to be in order, that future fares and service structures will continue to face pressure.  Leadership says that while fares have stabilized, insufficient funds exist for capital projects like the replacement of buses beyond their 12-year useful life.

“We have examined every expense and tightened spending for the coming year to preserve service for our customers and keep fares at their current level,” Hock explained.

The proposed 2011 budget will go before Cincinnati’s City Council who would provide approximately 45 percent of Metro’s 2011 budget through the city’s earnings tax revenue.

The One for Fun:
Metro officials have also announced that Hollywood Casino Lawrenceburg will sponsor the new Route 1 bus service.  The partnership will include naming rights to the route in addition to typical bus advertising including promotions for Hollywood Casino on the back of each of the four, 30-foot hybrid buses on the route.

“As a tax-funded organization, this type of partnership is important to help Metro better serve the community,” said Dave Etienne, Metro’s Marketing Director.  Meanwhile, leaders at Hollywood Casino see the partnership as one that will help benefit their bottom line.

“As part of the Cincinnati business community, Hollywood sees this partnership with Metro as an opportunity to connect residents and visitors to some of Cincinnati’s best attractions,” said Tony Rodio, Hollywood Casino Lawrenceburg General Manager.  “We’re among the top attractions in the metropolitan region, so we realize the importance of just getting people out there, actively supporting the businesses that are there for them – this effort achieves that goal – and through a simple bus ride.”

New Metro communication system to include real-time arrival information

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Thanks to $8.4 million in federal funding made possible through the American Recovery & Reinvestment Act (ARRA), the Southwest Ohio Regional Transit Authority will be updating Metro’s outdated communication system. The new system from Trapeze ITS will include automated vehicle location utilizing GPS technology, improved radio communications between buses and central dispatch, and new customer information options.

“It is critical that we replace our current outdated system,” said Marilyn Shazor, Metro’s CEO. “The new transit communications system will support our efforts to improve efficiency, enhance safety, and increase customer satisfaction.”

Metro officials expect the new system to be fully operational by late 2011 and to connect the transit agency’s 337 buses, 55 Access vehicles and supervisor vehicles to central dispatch. Once implemented, the new Trapeze ITS system will improve daily operations and emergency response coordination with police, fire and medical.

Customers will benefit most profoundly from real-time arrival and departure information that will be available at Metro’s Government Square transit hub and several other key locations throughout the city. The new real-time arrival and departure information will be available on users’ smart phones and PDAs.

The updated communication system is one of a number of upgrades the transit agency has been wanting to make including a new modernized fare payment system that have all been contingent upon available funding.  Future technological improvements are envisioned by Metro officials to improve the bus system’s operations and overall functionality, but will need the help of additional federal and/or state funding to make them reality.