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UrbanCincy’s Q/A With Metro’s New Transit Boss: Dwight Ferrell

Dwight FerrellThe Southwest Ohio Regional Transit Authority (SORTA) announced their selection for a new Chief Executive Officer and General Manager, to fill Terry Garcia Crews’ vacated position, earlier this month. Dwight Ferrell was the person tapped for the position, and will take over effective January 5, 2015.

Ferrell boasts a long a diverse career in the transit industry. He will join Metro following his service as the County Manager for Fulton County, Georgia, where he oversaw more than 5,000 employees along with the county’s state and federal legislative agenda. In addition to that, Ferrell also previously worked with Atlanta’s largest transit agency as the Deputy General Manager and Chief Operating Officer at MARTA – America’s ninth largest transit system.

Ferrell’s background extends beyond the Atlanta region and includes transportation experience in Austin, Dallas, New Orleans and Philadelphia. According to Metro officials, he is also an active member of the American Public Transportation Association, Conference of Minority Transportation Officials, and Transportation Research Board.

Prior to taking over as Metro’s new CEO, Ferrell kindly agreed to an interview with UrbanCincy. The following interview was conducted on December 22, and is included below in its entirety.

Randy Simes: Coming from Atlanta, and having worked on their streetcar project, did you and Paul Grether, Metro’s current Rail Services Manager who previously worked as MARTA’s Streetcar Development Manager, ever work together? If so, how was your experience working with him, and how might that experience be beneficial moving forward with the operations of the Cincinnati Streetcar?
Dwight Ferrell: I did work with Paul and have the highest regard for his knowledge about rail transit. Paul serves as the chair of the American Public Transportation Association’s streetcar committee, which is in Cincinnati this week to see the Cincinnati Streetcar construction.

Cincinnati is fortunate to have Paul working on this project. I am confident that under his leadership all Federal requirements will be followed and we’ll be ready to operate the streetcar in 2016.

RS: If there is one thing from your experience with MARTA that you could copy and duplicate at Metro, what would it be and why?
DF: I really believe in performance management. It’s important for the community to know how we’re doing and for us to be transparent.

RS: When Atlanta pursued federal funding for its streetcar, there was the idea that the city needed to choose between seeking funding for rail transit for the BeltLine or the streetcar. Ultimately Atlanta went with the streetcar. If presented with a similar dilemma in Cincinnati, about a second phase of the streetcar or the Wasson Line, which do you think you would be more inclined to support and why?
DF: These are local decisions based on many factors, and it’s too early for me to evaluate the merits of projects in Cincinnati. The process of securing Federal funding for rail projects requires intensive analysis and review to determine if a project would be eligible for funding to move forward. It’s a highly competitive funding arena.

RS: MARTA was dealt a blow with the defeat of TSPLOST, but gained a big victory recently when Clayton County voters approved an expansion of MARTA to their county. With SORTA exploring potential transit tax increases and service expansions of its own, what do you think should be learned from those two very different experiences in Atlanta?
DF: Each region is unique. I need to get to know what the community wants in terms of expanded transit, so any talk of funding increases is premature at this time. That said, Metro is a status quo system; if we add service somewhere, it has to be decreased somewhere else. We can’t add service to meet the community’s need for access to jobs without more funding.

RS: Metro*Plus service has seemed to be a hit since its initial launch. Metro has publicly stated its interest in establishing several more Metro*Plus corridors, but what is your take on reducing stop frequency along all routes in order to improve travel time?
DF: Limited stop services like Metro*Plus are just one tool in the toolbox, and they work great in some applications. They offer a faster ride, but speed is not always the only consideration. For some neighborhoods, convenient access to a bus stop is critical, especially for older riders and riders with disabilities.

RS: How do you envision Metro’s existing and future bus service working together with not only the first phase of the Cincinnati Streetcar, but other potential rail transit in the region?
DF: It is imperative that Metro bus service and other modes function as an integrated transit system without redundancy. The goal should be a seamless transit experience. This means easy transfers between modes, a coordinated fare structure, shared infrastructure like ticket vending machines and back-office technology related for emergency response and vehicle movement.

RS: The best-scoring bus rapid transit line in North America is Cleveland’s HealthLine, but it scores a mere 63/100 points. Do you think true BRT, as defined by what has been built in Bogotá and Curitiba, is appropriate for North American cities? Furthermore, would you support the development of such a corridor in Cincinnati?
DF: BRT is appropriate in some cities and some applications depending on the objective. I need to get to know Cincinnati before judging whether BRT is right for this community. Federal funding for BRT has become more restrictive in recent years and finding exclusive right of way is sometimes difficult in older cities with high density. The decision whether or not to build BRT is really about what works for Cincinnati.

RS: How does Cincinnati’s cold weather and its hills differentiate it from your past experience? How do these conditions impact how you run a transit system?
DF: I worked at SEPTA in Philadelphia, so I do have some familiarity with what winter can mean to transit in northern cities. Transit is adaptive — if a hill is impassable, we find a way around. We’re all dependent on the road conditions and we stress safety. Today we have the ability to use social media to keep customers updated on what’s happening with their service, which is a benefit.

RS: A topic UrbanCincy has continually raised up for discussion is what could/should be done with the Riverfront Transit Center. A variety of ideas have been suggested, but in your opinion what do you think is the future of that facility?
DF: I visited the Riverfront Transit Center when I was in town last week, and it is an impressive facility. It’s used every weekday, about every 15 to 30 minutes, for Metro*Plus service and it’s used for Bengals and Reds games and special events. It’s my understanding that the All-Star Game coming to Cincinnati next summer will depend heavily on this facility for staging of buses and other vehicles. That’s what the Riverfront Transit Center was built to do: serve Cincinnati’s redeveloped riverfront venues and events. Long term, our goal is to maximize its use.

RS: What transit system in the world impresses you the most and why?
DF: Each system has its own appeal. Of course, mega-systems like New York City and Washington D.C. are impressive because of their sheer size and the incredible number of people they move every day. I think the most impressive systems are the ones that allow people to move around without the need for a car.

RS: Finally, what first made you interested in transit and want to pursue a career in the industry?
DF: I was 23 when I started as a bus driver in Dallas, and I was a bus driver for 10 years. When the merger occurred with DART, new opportunities opened up for me in management. My career progressed to the C-suite and those positions allowed me to work at the most senior levels of transit management across the country. I feel blessed to have found a career and an industry that I am passionate about. Metro recently started the John W. Blanton internship to provide an opportunity for college students to experience the transit industry as a career path, and I support that effort.

Dwight Ferrell holds a BA in Business Administration from Huston-Tillotson University. He can be reached at dferrell@go-metro.com.

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Up To Speed

Could a different design approach change the conversation about skateparks?

Could a different design approach change the conversation about skateparks?.

There aren’t many official skateparks throughout the region. Some spaces have become popular destinations for skateboarders, while others have been labeled as unwelcoming due to their designs intended on keeping skateboarders away. But has the design of skateparks often been their ultimate road block from being implemented, and would a more multi-purpose design help rectify that? More from Next City:

Inga Saffron, the Philadelphia Inquirer’s architecture critic, noted in her review that Franklin’s Paine Skatepark Fund had to raise $4.5 million to bring their vision for Paine’s Park to life, and they did so by “badgering state, city, and private funders to pay for the project.” The space reveals the shift in how skateboarders and architects imagine skateparks. But it also represents a surge of civically engaged skateboarders who are taking city building seriously. The kids who clung to their boards in the ’80s and ’90s have grown up, some of them into advocates. San Antonio has a “skate plaza” program. Seattle welcomes boards not only to skateparks, but “skate spots” (1,500 to 10,000 square feet) and “skate dots” (smaller than 1,500 square feet). Portland’s system has branched out to designate skateboard routes in the city’s downtown.

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Business News Politics

Comprehensive Study Needed to Examine Cincinnati’s Migration Problem

Cincinnati has a problem with attracting immigrants.

While it is the largest metropolitan region in Ohio, Cincinnati lags behind both Cleveland and Columbus in attracting foreign migrants. Even as Cleveland continues to lose population and struggles with a weak economy, Cincinnati, with its much stronger economy and national recognition, attracts fewer of America’s newest residents.

More alarmingly, at 4.6%, Cincinnati ranks behind all of its regional competitors (Columbus, Indianapolis, Louisville, Pittsburgh, St. Louis) in percentage of foreign-born population. Columbus (10.5%) and Indianapolis (8.4%) have double or nearly-double the percentage of foreign born population. Cincinnati only bests Pittsburgh and Louisville in terms of attracting immigrants over the past three years.

International Migration 2010-2013

The United States as a whole continues to attract millions of new immigrants. They’re just not coming to Cincinnati at the same rate as elsewhere.

Mayor John Cranley’s (D) recent announcement to start an initiative to grow the immigrant population in Cincinnati is a welcome one. With statistics showing that immigrants are more likely than non-immigrant Americans to start a business, a flux of foreign residents would be good for Cincinnati’s economy in more than one way.

Cranley is not unique among mayors in cities across the nation that have suffered massive population losses since the 1950s. From Baltimore and Philadelphia, to Detroit and Dayton, cities across the country are now targeting immigrant communities in order to help bolster populations and foster economic growth.

Preferably, Cincinnati’s quest to attract new immigrants will be part of a larger plan to attract new residents, period. While lagging behind in attracting immigrants, the region also continues to shed existing residents to other parts of the country.

International - Domestic Migration in 2013

Local leaders should authorize a comprehensive study to find out why Cincinnati struggles so greatly with attracting domestic and international migrants. With a growing economy and incredible regional assets, there is no reason why Cincinnati should fail so miserably at attracting new people.

It may prove wise to set city funds aside to create some sort of media blitz that touts the benefits of the city and the surrounding region. With a recent Gallup poll showing that 138 million people around the world would choose to move to the United States if given the opportunity, the market for new immigrants is surely present. Some sort of economic incentive would help as well. Tax breaks for immigrant businesses and incentives to live within city limits will help attract immigrants of all economic levels.

It is not a stretch to imagine that Columbus’ ability to attract and retain so many more immigrants than Cincinnati is due to the presence of Ohio State University, one of the nation’s most prominent public universities. As a result, Cranley should take heed and foster greater cooperation between the City of Cincinnati and the University of Cincinnati and Xavier University, using those nationally-recognized institutions to attract even more newcomers.

At the end of the day, however, immigration is a national issue. For that reason, regional leadership should be in active dialogue with Cincinnati’s Congressional delegation and lobby them to support immigration reform and initiatives that will help attract immigrants not just to the U.S. in general, but to the Cincinnati region specifically.

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Up To Speed

People love parks, so why do politicians balk at funding them?

People love parks, so why do politicians balk at funding them?.

Cincinnatians are fortunate to have one of the nation’s best park systems. But as we are finding out more and more in the era of tightening budgets, it is becoming increasingly difficult to find funding for public pools, dog parks, maintenance and other general services. So, just why is it that people so often balk at public park spending? More from Next City:

Last November, the Philadelphia City Council approved a $2.67 million increase to funding for the Department of Parks and Recreation. The decision was roundly cheered by residents and the advocacy groups that had long pushed for the cash infusion…And that was just to secure, as Bornfriend mentioned, “a start.” The funding increase is still far less than the additional $17 million a year that Mayor Michael Nutter said, while campaigning for his current office in 2007, was required for basic maintenance of the city’s park system alone.

And that, in a nutshell is the problem: Everyone loves the idea of parks and rec centers, but no one likes actually paying for them. Parks and Recreation services have long been whipping boys of city councils and municipal budget-makers across the country, with funding cuts being less politically charged than those to emergency services and less immediately noticeable than, say, libraries. With long-standing national and global economic uncertainty eating into municipal revenues, cuts to park budgets have become more frequent and pronounced.

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Up To Speed

The Best Open Data Releases of 2012

The Best Open Data Releases of 2012.

The year 2012 is over. But it’s important to occasionally look back and see what we did well, and not so well, as a society over the last 12 months. One particular item that has become increasingly more significant in planning our cities is open data. From tracking crime in Philadelphia, bikeshare activity in Boston, transit usage in Atlanta, green roofs in Chicago, to rat sightings in New York City…open data has gone viral. More from The Atlantic on the top 10 open data releases of 2012:

Last year, Atlantic Cities named ten of its favorite metro datasets of 2011 from cities across North America, illustrating the breadth of what we might learn (regarding mosquito traps! misplaced vehicles! energy consumption!) in the still relatively young field of urban open data. For this year’s installment, we’re going one step further. Sure, raw data is great. But useful tools, maps and data visualizations built with said data are even better.

In this story, you’ll find our picks for 2012’s best open data releases from municipal vaults, with an emphasis on tools that can be used by anyone, not just developers and data geeks.