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Metro Has Begun Installing New 24-Hour Ticketing Kiosks Throughout City

The Southwest Ohio Regional Transit Authority (SORTA) has made a new push to expand ticket and stored-value cards by adding new locations and options for riders to make their purchases.

The first announcement was that Metro would begin selling passes at Cincinnati City Hall, starting April 1, inside the city’s Treasury Department in Room 202. The sales office is open Monday through Friday from 8:30am to 4:30pm, and will offer Zone 1 and 2 Metro 30-day rolling passes, $20 stored-value cards and Metro/TANK passes.

The new location marks the twelfth sales office for Metro including three others Downtown and locations in Walnut Hills, Tri-County, Western Hills, North College Hill, Over-the-Rhine, Roselawn, College Hill and Avondale.

The region’s largest transit agency also installed its first ticket vending machine. The new kiosk is located at Government Square and is available for use 24 hours a day. The machine only accepts cash and credit cards, and offers Metro 30-day rolling passes including Metro/TANK passes, and $10, $20 and $30 stored-value cards.

According to Metro officials, this is the first of more ticketing machines to come with the stations in the Uptown Transit District to be the next locations to get them. Future additions, officials say, will be chosen based on the amount of ridership at given transit hubs throughout the system.

The new sales options come after Metro introduced a new electronic fare payment system in 2011. The new modern options of payment and ticketing proved so popular that after just one year, Metro officials cited the updated technology as one of the primary drivers for its ridership growth.

While the new initiatives show progress for the 41-year-old transit agency, they also show just how far behind the times it is.

The best fare payment systems in the world are tap and go systems that allow riders to charge their cards with whatever value they would like, thus eliminating any confusion of needing specific cards for certain time periods or values. Such cards also allow for perfect interoperability between various modes of transport including bus, rail, ferry, bikeshare and taxi.

In other instances, like Seoul’s T-Money Card and London’s Oyster Card, the systems even allow for the tap and go payment systems to accept credit cards and bank cards enabled with the technology – totally eliminating any barrier for potential riders wary of signing up for a new card they may not use all that often.

Similar to the fare payment cards, the new ticketing machines are outdated on arrival. Transit agencies throughout the United States that have had ticketing machines for years, like Chicago and New York, are currently in the process of transitioning to touch screen kiosks that are more user-friendly.

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News Transportation

Expert Panel to Discuss Bus Rapid Transit, Bikeway Planning in Cincinnati on 4/19

The Cincinnati region is rethinking the way it moves people and goods throughout the region with major investments and studies taking place on bus rapid transit, bikeways, and multi-modal corridors. The Cincinnati region will evolve, for better or worse, depending on how these investments are planned.

To help further this discussion, we are proud to announce a new partnership between the Niehoff Urban Studio and UrbanCincy that will focus on the work produced by students at the interdisciplinary design center.

The exhibits produced by the students will be judged by those in attendance at the planned semi-annual events, and followed by an expert panel discussion. The best student project will then be profiled on UrbanCincy.

Metropolis & Mobility: Bus Rapid Transit and Bikeways

The first event of the new partnership, Metropolis & Mobility: Bus Rapid Transit and Bikeways, will take place on Friday, April 19, and will include discussion about how multi-modal transportation concepts can be applied throughout Cincinnati.

The expert panel will include Southwest Ohio Regional Transit Authority CEO Terry Garcia-Crews, Cincinnati Bike Center manager Jared Arter, and Parsons Brinckerhoff transportation planner Tim Reynolds.

“Bus rapid transit is a new form of urban transport, already in place in many American cities that can be modeled for Cincinnati to put us one step closer to a much-needed rapid regional transit system,” explained Niehoff Urban Studio director Frank Russell.

Russell goes on to say that the discussion regarding bikeway planning will focus on three new proposals for the Mill Creek Greenway, Western Riverfront Trail, and the Wasson Way.

The event is free and open to the public, and will include an open house session from 5pm to 6pm where visitors can view the student exhibits and mingle with the panel, and the panel discussion itself from 6pm to 7:30pm.

There will be a cash bar and complimentary light snacks provided for those in attendance.

The Niehoff Urban Studio is located at 2728 Vine Street in Corryville. The event is easily accessible via Metro bus service, and $1 parking will be available at the 2704 parking structure accessible from Vine Street.